FAQ

Your frequently asked questions about #qlixframes answered!
General

Are frame cases compatible with both first generation and second generation AirPods Max?

Yes! Our frame cases are compatible with both versions of AirPods Max headphones (USB-C & Lightning).

How many frame cases come in each box?

Each box contains a total of 2 frames cases. 1 for the left side ear cup and 1 for the right side ear cup.

Which devices can I use my frames with?

Frame cases are only compatible with Apple AirPods Max headphones (both generations).

Can I use my frames on other devices?

No. At this time, our frame cases are designed specifically for Apple AirPods Max headphones. Attempted installation on a different device could result in damage to your device and frames.

How do I install my frames?

Please scan the QR code in your product box or watch the brief instructional video on our YouTube!

Will my frames make my AirPods Max heavy?

Nope! Our unique, ultralight frame case only weighs 0.05 lbs (0.025 kg)!

Will my frames scratch my AirPods Max?

No. Our frame cases are made from a lightweight, thermoplastic resin that is unable to scratch aluminum.

Will my AirPods Max still function normally?

Yes! Precision cutouts for the charge port and buttons ensure normal everyday use of your device.

Will my AirPods Max still fit inside the Smart Case with the frame case on?

Yes! Our frames are designed with slimness in mind. You'll be able to stow them in your Smart Case with no issues.

Is this an original product or a drop-shipped product?

Qlix is an entirely original product and concept by us! Designed (and patent pending) in the US and made in South Korea. When you buy your frames you're buying directly from us and no one else.

Where can I learn more about the brand?

Follow us on our socials linked below! And join our email list to get the latest on sales events and new releases! You can also reach out to us on our contact page.

Drip Frames

Can I buy them now?

You can buy Drip Frames here on our site or on our Etsy for as long as we have them in inventory!

What colors do they come in?

We're releasing NEW Drip Frame colors in a few weeks. You'll only be able to order them from our Kickstarter page.

When is the Drip Frame restock?

We'll be doing our Drip Frame restock on Kickstarter along with the launch of our new Chain Frames. Make sure you're email subscribed to get the alert!

Chain Frames

Where do I buy?

Chain Frames will be launching soon on Kickstarter! To get the launch alert make sure you've subscribed to our email list and click "Notify me" on our Kickstarter page. Subscribers will also have access to our limited, Early Bird discount.

What is the "Early Bird" discount?

Our email subscribers will get chance to order Chain Frames below the standard price. There will only be 400 discount slots available to the world. Join our email list if you haven't and click "Notify Me" on Kickstarter.

How do I get the "Early Bird" discount?

Join our email list for instructions and color/frame options. And click "Notify Me" on Kickstarter!

Feel free to reach out with additional questions!

Contact us here or via email: info@qlix.world